FAQ's and Other Important Information
How to order:
We accept most major credit cards through Paypal. Click on the "add to cart" button on The Turquoise Queen site and you will open up the order window. Please check the quantity of each product to make sure you are only buying one of each. Update your cart if necessary. When you check out, you will be given the option of paying through your Paypal account or any other credit card.
Shipping:
All shipping is through the USPS priority mail two day service. Orders will leave our facility within one to two business days. All shipments are insured.
Notification:
You will receive a notification by e-mail when your payment is approved.
What if, for some reason, I don't like my purchase?
That's easy. If you don't love it, send it back within 30 days in it's original condition and we'll credit your account or refund your money minus shipping costs -- your choice. Please send a tracking number so we can keep up with it.
Care and Feeding
Handle turquoise as you would any fine jewelry. Turquoise will darken in time because of the natural oils in your skin. That's part of its charm. Try not to bathe in your jewelry and keep soaps and lotions away from it. To stop silver from tarnishing, keep it in a plastic bag. If there is some tarnish, rub the silver with a jeweler's chamois cloth or silver cleaner. Try not to get the silver cleaner on the stones.
Treat inlay jewelry with care. Bending inlay bracelets can cause the stones to fall out. We cannot take any responsibility for stones falling out.
When tightening or loosening an adjustable bracelet, hold the stones in place, against the palm of your hand and gently open or close the ends. Do not attempt to adjust a bracelet that is marked on this website as "not adjustable."
Why does the Turquoise Queen features other gemstones besides Turquoise?
The Turquoise Queen specializes in turquoise, but when she finds other gemstones or silver work that is particularly fine, she can't resist adding them to her collection.
Native Americans traded turquoise for other gemstones and shells. Who knew
they would be the height of fashion tn the 21st century?
Can you give me another factoid about Turquoise?
Did you know turquoise is the December birthstone and associated with both
the 5th and 11th wedding anniversaries? Did you know about the legendary
diamond and turquoise crown Napoleon Bonaparte gave Empress Marie Louise?
Turquoise jewelry has the ability to add fashion to a casual outfit, and when paired with other gemstones, it adds a hint of earthy elegance to formal wear. In recent years the understated gem has found its way back onto the fashion industry's radar. Check out the jewelry politicos wear on talk shows and in speeches. However, no matter what the current fashion trends may be. Turquoise jewelry is always chic. Thousands of years of fashion prominence can't be wrong - turquoise jewelry truly is timeless.
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